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First Bus Leeds said the staff, including four bus drivers, at the depot in Henconner Lane are currently self isolating following positive tests. Some popular routes may run throughout the night with a reduced timetable, and some services may be reduced on weekends and public holidays. Hundreds of items are left on our buses every week. You can call us on 0345 646 0707. Please hand anything accidentally left on a bus to your driver. © 2020 FirstBus (North) Limited and FirstBus (South) Limited. First Bus App user?You need to register separately for your web account. Above, you can find information regarding our buses including timetables, prices and even use our journey planner to ensure a … We review the feedback regularly and also share it with our drivers and colleagues in our depots. Up to two children under five years of age may travel free-of-charge provided that they do not occupy a seat required by an adult passenger and are accompanied by a responsible fare-paying customer. Download the new First Bus App to plan journeys, see available capacity and buy tickets all in one place. FIRST SHARED SERVICES LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity. Some things however are out of our control, and we can’t prepare for unexpected problems such as weather conditions or road accidents. We will always try to make sure that you only need to contact us once to resolve your issue but if we need to investigate, we will work hard to get a response to you within 7 days. Please see the Help Section for the First Bus App, where you can read instructions, FAQs and ways to obtain support if needed. Your card may be or is due to expire and has been replaced by your card issuer. We accept contactless payments across all First bus operating companies. In some areas the local council has installed displays at Bus stops, some will show scheduled timetable information and real time information. The driver will have no access to change in the event of overpayment. During 2009, the management of the three First companies in West Yorkshire plus First York were centralised. We can’t do this though if the item is perishable (e.g. Leeds King Lane Park & Ride (7/7A), Moortown (7A/7S), Meanwood (7), Scott Hall. We’ll listen to you and do everything we can to put things right. The Metro Travel Centre in Leeds City Bus Station can provide you with timetables, information on bus travel and fare information. The goal is to take a fresh look at the World’s Borough, its people, its travel needs, and what can be done to improve bus travel to meet those needs. Many thanks. We will get back to you as soon as we can but please be aware that it could take up to 14 days to look into your complaint and respond to you. We review the feedback and do our best to take action to stop it happening again. If this is an ongoing problem then please do let us know by going to tellfirstbus.com » and give us feedback – it will only take 2 minutes. Your card may have been reported as lost or stolen and been cancelled by your card issuer. First Leeds is one of the bus companies serving the area of West Yorkshire, England. If you require more assistance when using our buses, you may find our Extra Help to Travel Cards useful as they show the driver what extra help you may require - you can download your own copy to print. If you haven’t got the latest version download it here: You can plan your journey »  easily on our web site; our Journey Planner helps you plan your journey door-to-door using First buses and a selection of other transport options, including any connecting services. FirstGroup plc 395 King Street Aberdeen AB24 5RP. Choose Your AreaAberdeenBerkshire & The Thames ValleyBradfordBristol, Bath and the WestCornwall, First KernowEssexGreater GlasgowGreater ManchesterHalifax, Calder Valley & HuddersfieldLeedsLeicesterNorfolk & Suffolk, First Eastern CountiesPortsmouth, Fareham & GosportPotteriesSomersetSouth & West WalesSouth East and Central ScotlandSouth YorkshireSouthamptonWessex, Dorset & South SomersetWorcestershireYork. List of stations in London fare zones 7–9, G and W, File:Kirkstall Road - First Bus Depot - geograph.org.uk - 463284.jpg, File:First Leeds buses at Wetherby bus station.jpg, File:Ftr bus in Low Town road, Pudsey, Leeds, 19022 (YJ07 LVO), 26 April 2007.jpg, List of bus operators of the United Kingdom, New £10million First Bus HQ in Leeds Will Help Tackle Road Congestion, Kirkstall Road Renaissance Area - Planning Framework, https://uktransport.fandom.com/wiki/First_Leeds?oldid=24176, Menston, Guiseley, Westfield (33), Rawdon, Horsforth, Kirkstall !! See actions taken by the people who manage and post content. If you want to check if your item has been found after a couple of days and you haven’t heard from us, then please contact our customer service team on the number listed in the contact us page below. Facebook is showing information to help you better understand the purpose of a Page. Page Transparency See More. Page created - July 4, 2017. If you travel by train, then Leeds Station is around a 20-minute bus ride from the office. We work hard to ensure that our services run as smoothly and efficiently as they can. Where a child may appear older than 15 (the maximum age for a child fare), the driver may ask them to verify their age. Contact First bus Leeds on Messenger. If it’s a more complex investigation, this could take us up to 14 days. If there are any major issues or planned disruptions, we’ll let you know about them on our website and Twitter. The newest single deckers are Volvo B7RLE/Wright Eclipse Urbans new in spring 2009. This will usually be within 2 or 3 days depending on how quickly found items are registered on the system. Additional children, or children under five occupying a seat required by an adult, may be charged as if they were aged five or over. In Glasgow, West Lothian and Aberdeen we operate our services on an exact fare, no change given basis. The Morley depot was closed down and the fleet was sold, with the exception of a couple of single-deckers and the large fleet of Scania N113 double-deckers, which were repainted into First livery and placed on the 2/3/3A and 12/13/13A services until summer 2007, when most of them were withdrawn and replaced by brand new Volvo B9TL Wright Eclipse Geminis. Contact ; CSS Drop Down Menu by PureCSSMenu.com. On 18 May 2008 the Kirkstall Road depot was closed after 111 years of public transport use and operations moved to a new complex in Hunslet. The City bus Station is managed and promoted by Metro, and it is a passenger Transport Executive in England. A First Leeds depot on Kirkstall Road. FirstGroup plc. You'll be able to manage your preferences, for example how often you are contacted, but first we'll need your consent. UK Transport Wiki is a FANDOM Lifestyle Community. You can find out what your local company is doing with your feedback by going to the Tell First Bus page. With Tap & Cap you'll never pay more than our Day or Week fare. Our buses undergo regular maintenance so you may also spot one of our engineers running a test. Please check the buggies section on our bus accessibility page for more information. In addition to this, there are several First services that operate in the Leeds area, which are run from Bradford and Halifax depots. We may also, on occasion, still need to send you important service messages. Our lines are open from 9am to 5pm Mon-Fri. Our quieter times are usually between 11am and 3pm so you may prefer to call then as there will be less of a wait to speak to one of our Customer Support Agents who will be happy to listen to you. If we find a potential match on the system, we’ll email you to let you know where and when you can collect your item. Children 16 and above will need to pay a fare; in some cases this will be the adult fare, but in some areas we are able to offer reduced fares for young people. Leeds Bus Station Contact Phone Number is : +44 113 348 1903 and Address is Welllington House 40-50 Wellington St, Leeds, United Kingdom Leeds City bus Station is located in the York Street, Leeds city center, and it was founded in the year of 1938 and commenced on 1996. The first bus from Leeds to Manchester Airport leaves at 02:15. The First Bus App is the smarter way to catch the bus. For Lost Property in Glasgow please see here >, For Lost Property in Essex please see here >, For Lost Property in Bristol please see here >. Use our bus journey planner to search for your specific journey. The company operates within the area covered by Metro, a public body responsible for helping to co-ordinate public transport services in the West Yorkshire area. We'll also want to ask for your opinion on how we're doing, and to tell you and ask you about our future products and services. It’s always lovely to hear that our customers are pleased with the service we give so if you have any positive feedback for us, the quickest way to pass this on is to go to tellfirstbus.com » and take 2 mins to give us feedback there. FirstGroup Corporate Offices. Until recently, First Quickstep, was also part of the First group. A total of £7.3 million has been spent on the scheme - with help from Leeds City Council , West Yorkshire Combined Authority and the government - in a bid to make pubic transport more environmentally friendly. Find out moreAberdeen customersDoncaster customers. If you prefer, you can fill out the contact form here instead. We’ll listen to you and do everything we can to put things right. First Leeds. If you’re not happy with our response to your complaint, then our escalations team and our Customer Services Manager will take a look at your complaint and the response we’ve given you to make sure that we’ve done everything we can to resolve it. If you use a mobility scooter, we will need to approve your scooter (because mobility scooters vary in size) and be happy to issue you with a permit for travel before you will be allowed to bring it on board our buses, so please follow the approval steps provided on our Bus Accessibility Page. We monitor all of our services, and if we notice that one journey is often busy, we will try to provide extra buses. Although we're unable to respond to you personally, we'll use your feedback to help us deliver a better website service for you. FirstGroup Careers site. If the times are shown in minutes that’s live time so you know exactly when the bus will come. It is possible that the bus you intended to catch was full or that our driver might not have seen you. If you are sure your card details are correct please either contact your bank or try again later. Our drivers collect property left on our buses and take it back to the depot to be registered. From online tickets to timetables and route maps, we have a vast amount of resources on the website to help you get around as easily as possible. Tel: +44 (0)1224 650100 Fax: +44 (0)1224 650140 Our research showed that boarding time and average journey times would improve if even just half of customers used mobile ticketing. These services are operated from two depots in Leeds, which are based in Bramley and at its headquarters at Hunslet. Your card may have recently been replaced by your card issuer but not yet activated. Services; Map; Vehicles; This is an unofficial and probably incomplete list of First Leeds vehicles (well, ticket machines) that have ever appeared in the live bus tracking system.. Please call us on 0345 646 0707. If we need to investigate, we will always give you a case reference number to quote if you contact us again so that the agent you speak to can quickly find the information they need to update you. We use age verification for data protection regulation compliance and to tailor our communications to you. The last Atlanteans were withdrawn in May 2004. Improving bus travel in the city is central to the council's £270 million project called the Leeds Public Transport Programme. We've launched Tap & Cap in Aberdeen, Doncaster, Southampton and Bristol - capped contactless payments, however many journeys you make. If your bank thinks this purchase is unusual behaviour for your account they might block the transaction. Keighley Bus Company @keighleybus. We have low floor easy access entrance buses, making it easier for people with mobility impairments, wheelchair users and mobility scooter users to gain access onto the bus. Simply download the First Bus App, and you’ll be able to buy and store tickets on your phone. Otherwise it’s showing the timetable time – so you’ll know when the bus is due. Please don't include personal details, if you require a response please use our contact form.If you wish to leave feedback that is not website related, please visit our Tell First Bus … On our website Next Bus section and our First Bus App, you can see how far away your bus is in real-time*. Please select the ticket section of your area for more details. First Leeds said there has been more than 20 incidents of objects being thrown at vehicles in just two weeks. Select your region below to find out more about combining travel, or feel free to ask your driver when getting on the bus. This is a summary of First Leeds services. Principal and Registered Office. Have you been happy with your website experience? It is now a part of First Leeds and it runs the FreeCityBus service. Your feedback is appreciated. Thank you! Our network is designed to provide high quality services wherever there is demand for them. We will do our best to make sure that you get your lost property back as quickly as possible. Take your favorite fandoms with you and never miss a beat. We will only send marketing communications to persons 16 and over – please tick to confirm if you are over 16 (after ticking you will be able to choose your marketing preferences): We'd like to tell you about our Apps, changes to our Bus services, and of course to let you know about exclusive offers from us and selected 3rd parties. Welcome to First Bus York, your local bus service taking you into the historic city centre of York. Use our bus journey planner to search for your specific journey. You can also find out when a bus is due at a stop by visiting our Next Bus page » and finding your bus stop easily on the map. Our Airport services have additional space for luggage, please ask the driver for help to load and unload your bags if you require assistance. We can’t usually contact you personally when you leave feedback on Tellfirstbus as we don’t capture personal details there but we do share the key themes of feedback we’ve received. They also have a big batch of Scania N113's, some new mainly with Alexander bodywork plus one with Northern Counties Palatine in 1990/1, some Alexanders from Black Prince (new in 1989-91) and some long-wheelbase East Lancs E-type bodied examples new to Hull in 1989. mTickets: One of the best ways to buy tickets is to use mTickets on the First Bus App, it’s quick, easy and cash free. With Lockdown 2.0 fast approaching and… We have bus routes serving 40 of the UK’s largest towns and cities providing great value public transport for students, commuters, leisure travellers and concession travellers. Our UK Bus division operates around a fifth of local bus services in the UK and is one of the largest bus operators with a fleet of approximately 6,400 buses around the England, Scotland and Wales. Low floor single deckers are mainly Wright bodied Scanias bought in 1998-9: early ones are L113 and later ones are the L94UB. Many have since entered preservation. Thank you for your feedback. 395 King Street. Tuesday 3rd November 2020 First Bus in Leeds have just introduced a fleet of nine electric buses manufactured by the Chinese company, Yutong. In this exclusive video we got granted V.I.P Access To First Bus Leeds's Hunslet Park Depot! Our buses are suitable for bringing a buggy on board, but the areas suitable for buggies are shared with wheelchairs, so on occasion you may be asked to fold your buggy. We also encourage customers to switch from cash to mobile payments using mTickets on the First Bus App, following our research which showed that boarding time and average journey times would improve if even just half of customers used mobile ticketing. View a copy of our customer complaints charter. We will communicate with you in the way(s) that you have agreed to. Download the app and follow the instructions, it’s that simple. First Leeds operates services mainly in the Leeds area, including Hunslet, Kirkstall, Morley, Pudsey and Seacroft and also run services into Bradford, Ilkley, Otley and Skipton. First (West Yorkshire) Ltd, Bramley, GARAGE, HENCONNER LANE, Coach Operators, Coach Station, Buses, Bus Operators, Coaches For enquiries about mTickets, contactless payments or the First Bus App, please see here ⇒, Please complete all fields marked (Required). This report on existing conditions is the first step in the bus network redesign process. Our lines are open from 9am to 5pm Mon-Fri. Our quieter times are usually between 11am and 3pm so you may prefer to call then as there will be less of a wait to speak to one of our Customer Support Agents. Search for jobs via job title or by location using the fields below: If you leave fields blank and click the search button you will see all available vacancies. Please make sure that the card-holder address and post code you entered exactly match card-holder address and post code registered with your card issuer. Some B7RLE Urban Eclipse remained until more B5LHs arrived. First Bus have introduced nine zero-emission vehicles across the city and they are the first all-electric buses anywhere in West Yorkshire. Related Pages. In 2012, First Leeds gained 98 Olympic Shuttle Volvo B9TL Wright Gemini 2's from London, many of which are now being transferred elsewhere. So if you use Twitter, follow your local First Twitter page to stay informed. If you are paying a cash fare you must declare to the driver the journey that you intend to take and deposit the appropriate amount in the coin acceptance unit. Thanks to the marvels of modern technology, you can see where a particular vehicle has been recently, and which vehicles have operated a particular service. For many years the company operated a large fleet of Leyland Atlanteans. We want it to be easy for you to plan a bus journey, and if you would like some guidance on how to catch a bus we have put together a guide for you here: https://www.firstgroup.com/help-and-support/how-catch-bus. If you want to make a formal complaint, we aim to make that as easy as possible for you. Older double deckers included Leyland Olympians with Roe and Optare bodywork (Optares being new in 1985-7, built to a Roe design) bought in 1982-7 (of which a lot were withdrawn in 2006). Please go to tellfirstbus.com » and give us feedback – it will only take 2 minutes. Your payment request may have been declined by your card issuer. Some of the card/personal/authorisation details entered do not match the information held by your card issuer. If your bank account is not based in the UK: Some banks automatically put a stop to paying for things internationally. It was based at the same Kirkstall Road depot as First Leeds but was a separate organization. All Rights Reserved. In October 1988 Yorkshire Rider was bought by its management for £23 million. Most changes are made because of customer feedback or following market research so we are always keen to hear your suggestions about our routes. Many of our mTickets are cheaper than if you buy the ticket on the bus too! We provide extra buses at busy times so you may see buses heading to their starting point (or returning to the depot at the end of shift). We are also part of PLUSBUS which means you can combine bus and train travel. On-board: You can still buy tickets on the bus, and you can use contactless payments on our buses to make this easier. We'd also love to hear from if you have any suggestions, or if you have any praise for our staff. If you’d prefer to contact us directly, you can call us on the number in the Contact Us section or use the Contact Form ↓ there. Please give as much detail as you can about the bus trip and the item to help us track it down for you. Check First (West Yorkshire) Ltd in Bramley, GARAGE, HENCONNER LANE on Cylex and find ☎ 0113 381 6501, contact info. Otherwise it ’ s that simple ones are the L94UB Square Leeds LS1.... Like to know more, take a look at our frequently asked questions,! Companies serving the area of West Yorkshire, England to paying for things internationally forms... We 'll need your consent investigation, this could take us up to £45, using contactless... Privacy Policy sets out the contact form made because of an issue with your issuer. Company operating Transport services across the British Isles and in North first bus leeds address York! Foot, car or public Transport show you exactly how many minutes away your bus service provide savings compared multiple! Showing information to help its ridiculous especially when other buses are sitting empty services wherever there is demand for.... We missed you or appeared to leave without you can provide you with,. 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This could take us up to 14 days if you are contacted drivers property... Tell First bus from Leeds to Manchester Airport leaves at 02:15 be polite and do everything we can ’ do... Your feedback by going to the depot to be registered we help better! We can to help us track it down for you local area from the M1, M621, and can... Safe, reliable and high quality services wherever there is demand for them and has been by. Services are operated from two depots in that simple we recommend that you have requested designed provide... Register separately for your specific journey to leave without you in Glasgow, Lothian... In England Leeds King Lane Park & ride ( 7/7A ), Scott Hall and follow instructions. And real time information as quickly as possible much as they can this is. And FirstBus ( South ) Limited 1997/8 to Leeds ones are L113 and later ones are the bus! Please look at our frequently asked questions below, you can feel that. 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